About RCS

Steve Bachman founded Retail Construction Services, Inc. (RCS) in 1984 with a vision to uphold ethical practices and a steadfast commitment to doing the right thing while providing the highest quality of service in the construction industry. Now, 40 years later, his vision remains the cornerstone of RCS’s success. In 2022, Steve transitioned from his role as CEO to become the Chief Development Officer, while continuing to own the company and staying actively involved in various client relationships.

With over four decades of distinguished experience, Steve’s journey in the construction industry began in 1975 as a carpenter during summers.  He later became a Traveling Superintendent, and Manager of Construction for a national retailer where he gained invaluable insights into the complexities of project management and execution. As a forward-thinker and industry pioneer, Steve’s leadership has driven RCS’s success, helping to shape the future of construction and leaving a lasting impact on those he encountered during the building process.

Steve is widely respected for his expertise in various aspects of construction, real estate, development, construction planning, design-build, environmental and economic sustainability, and value engineering. His relentless determination to deliver the best possible outcomes for clients sets a standard of excellence within the commercial construction industry. Under his guidance, RCS has earned a reputation for innovation, integrity, and collaboration.

Beyond his professional achievements, Steve is deeply committed to serving his community and those in need. He is an active leader through his involvement with St. Andrew’s Lutheran Church, Union Gospel Mission, Habitat for Humanity, Mission Jamaica, March of Dimes, and various wildlife organizations and boards. 

What does a better building experience mean to Steve?  "At the core of this mission is the principle of service— prioritizing our clients' needs above our own. It's more than just constructing buildings; it's about cultivating trust and meaningful relationships. When service is our guiding value, it brings out the best in us, which ultimately leads to creating a truly better building experience."

Favorite quote: “Do The Right Thing” 

Len Borgen began his construction career as an apprentice, working his way up through the ranks in project management and operations leadership before becoming the President and Chief Executive Officer of RCS in 2022. With over 23 years of comprehensive field and office leadership experience, Len has contributed his expertise to new construction, renovation, and maintenance projects across diverse sectors, including industrial, medical, educational, religious, hospitality, and retail.

Len’s extensive experience in project management, including estimating, coordinating, and successfully completing expansive projects, has been instrumental in his tenure at RCS. Having risen from the ground up, his hands-on expertise in managing both the day-to-day and strategic aspects of construction allows him to effectively lead large teams and complex projects. He leverages his deep knowledge of a wide range of construction delivery methods, along with his unwavering dedication to client satisfaction, to guide the company with a focus on safety, excellence, and teamwork.

As CEO, Len is passionate about fostering a positive and inclusive work environment where all employees feel valued and supported. He believes that a strong company culture is the foundation for success and is committed to leading by example and promoting open communication throughout the organization.

In addition to his focus on culture, Len is dedicated to the use of innovative technologies and sustainable building practices. By staying at the forefront of industry developments, he ensures that RCS delivers projects that not only meet but exceed client expectations.

What does a better building experience mean to Len?  "A better building experience means prioritizing our client's needs by listening carefully and over communicating every step of the way. We distinguish ourselves in a crowded field by ensuring that project success isn’t just about meeting the standards of safety, schedule, quality, and budget—it’s about creating an enjoyable, exciting, and seamless journey for everyone involved in the building process."

Favorite Quote: 

“A leader’s optimism and pessimism is equally contagious” – John C. Maxwell

Curt Kiesow has been an integral part of RCS since he first joined the team in 1987 as a carpenter. Over the years, he has built a remarkable career within the company, advancing through multiple roles in Operations. From Superintendent to Project Manager, then to Vice President of Field Operations, and now Vice President of Operations, Curt oversees the procedures, systems, and personnel that drive our operations. His leadership has been key to shaping RCS’s reputation for excellence.

What does a better building experience mean to Curt? "At RCS, delivering a better building experience means going above and beyond for the client. We communicate better, plan better, and ensure that the client leaves wanting to work with us again because of the exceptional experience and outcomes we provide.”

Favorite Quote: “Perfection is not attainable, but if we chase perfection, we can catch excellence.” – Vince Lombardi 

Nate Bachman has been a valued member of RCS for over 10 years. He started his journey as a Superintendent in the field and worked his way up to Assistant Project Manager, Project Manager, and now serves as the Field Operations Manager. In this role, Nate leads our Superintendents by providing comprehensive oversight in construction logistics, safety protocols, and QA/QC planning. His dedication has helped build a strong reputation with both clients and subcontractors, ensuring smooth project execution and delivering exceptional results.

What does a better building experience mean to Nate? “To me, a better building experience is more than just the execution of a project. If you do things right, you build relationships that last a lifetime. Our team strives to give clients the best experience possible — starting from day one and delivering on that promise while staying true to our core values.”

Favorite Quote: “A good plan well executed today is better than a perfect plan executed next week.” – George S. Patton

With over 15 years of diverse financial leadership experience, Nathan Monroe serves as the Controller at RCS, where he oversees financial operations and strategy. As the leader of the finance department, Nathan plays a critical role in ensuring the financial health and stability of RCS, allowing the company to maintain its commitment to delivering a better building experience for clients and partners alike. He is responsible for guiding financial planning, budgeting, forecasting, and ensuring compliance with regulatory requirements. His deep understanding of financial analytics allows him to provide valuable insights into company performance, helping to optimize resources and drive cost-effective project management. 

What does a better building experience mean to Nathan?  “To me, a better building experience means creating a strong foundation, both in construction and in the financial processes that support it. It’s about building trust, accuracy, and efficiency to ensure long-term success. I believe that sound financial planning and transparent processes help create the conditions for successful projects and satisfied clients.”

Favorite Quote
"Without data, you’re just another person with an opinion." – W. Edwards Deming

Jennifer Shives joined RCS in 2022 as the Human Resources Director, bringing over 20 years of experience in Human Resources and more than 10 years in management. She was drawn to the close-knit, team-oriented environment of RCS, recognizing the opportunity to make a significant impact on the company’s success and culture.  Jennifer oversees the hiring and onboarding process, benefits administration, compliance and safety protocols, learning and development initiatives, and performance management. She stays at the forefront of best practices through her membership in SHRM and HR Connection, ensuring RCS continues to foster a supportive and productive workplace.

What does a better building experience mean to Jennifer? “For an HR leader, a better building experience means creating a workplace culture where employees feel engaged, safe, supported, and have opportunities for professional growth. This holistic approach not only improves employee satisfaction but also enhances the company’s overall productivity and success.”

Favorite Quote: "Happiness is an inside job."

Zach Bachman joined the RCS team in 2020, bringing a wealth of experience and a deep commitment to fostering strong relationships. With a career foundation in hospitality, Zach excelled in customer relationship management, a skill he seamlessly translates into his role at RCS. As Business Development Manager, Zach leverages over 16 years of experience in food service and sales to build and nurture strong connections with clients, vendors, and partners in the construction industry. His passion lies in providing exceptional service and delivering high-quality solutions that align with the needs and expectations of RCS’s customers. Zach is also an active member of the Retail Contractors Association (RCA) and the International Council of Shopping Centers (ICSC).

What does a better building experience mean to Zach? "A better building experience means that our team invests ourselves not just in the success of the individual project, but in the success of the entire team we are working with. Building with the intent of partnering on the next project is what has set RCS apart for our 40-year history."

Favorite Quote: “Always to be polite. It costs you nothing but breath, and can buy you as much as your life.” – Jim Butcher

Alex St. Aubin joined the RCS team in the fall of 2023 and brings over seven years of experience as a dedicated marketing professional in the AEC industry. Alex leads and oversees all marketing and branding initiatives at RCS. Her role includes managing proposal development, website content, social media strategy, and brand identity. Alex is passionate about finding innovative ways to elevate the RCS brand and showcase the company's national presence across the country.

What does a better building experience mean to Alex? "Our mission of a better building experience is one of my favorite things about RCS. Our dedicated team goes above and beyond to provide our clients and partners with exceptional service during their project. We strive to raise the bar and set the standard for what the construction process should look like for the end user."

Favorite Quote: 

“Seek opportunities to show you care. The smallest gestures often make the biggest difference.” – John Wooden

Jim Ashbach has been an integral part of the RCS team since 2001. He began as an Assistant Project Manager and was promoted to Project Manager in 2005, where he quickly gained a reputation as a highly respected industry leader. As Project Executive, Jim oversees our Project Managers to ensure the best building experience for our clients and partners.  He is passionate about the dedication of the RCS team and values his role in fostering growth throughout the company.

What does a better building experience mean to Jim? “As a Construction Project Executive, I am committed to 'Delivering a Better Building Experience' by leading with purpose, passion, and a dedication to our core values. Every project is an opportunity to create something exceptional — not just in the structures we build, but in the relationships we cultivate.”

Favorite Quote: “Family is not an important thing. It’s everything!” 

Molly Brendmoen has been a valued member of the RCS team since 2007. She started her journey as the company's receptionist and, over the years, expanded her knowledge of the operations side of the business—from plans and blueprints to contracts, insurance, and project close-outs. This hands-on experience led to her role as an Assistant Project Manager and, ultimately, to becoming a key leader in the Operations department as the Project Controls Manager. In her current role, Molly oversees the operations support team and Assistant Project Managers, ensuring adherence to RCS's established protocols and procedures for seamless project execution while driving continuous improvement initiatives.

What does a better building experience mean to Molly? “A better building experience means fostering strong, collaborative relationships with both our clients and subcontractors, built on trust and open communication. This allows us to deliver projects more efficiently, resolve challenges proactively, and ensure that everyone involved feels valued and satisfied with the outcome.”

Favorite Quote:
"What lies behind us and what lies before us are tiny matters compared to what lies within us."